Approving a Message

About this task

Approving messages releases them for delivery to the intended recipients. A copy is sent to the approved recipient, and another copy is held in the quarantine. Quarantined messages are eventually deleted (or archived) by a scheduled service.

Note: If this message is addressed to multiple recipients, and the status of actions performed differs for the various recipients, the message will only be approved for recipients for which the message has yet to be approved or deleted. To "force-approve" a message for a recipient, you must click the Approve button next the recipient's address on the Status page of the Message Details dialog box.

To approve a message:

Follow these steps

  1. Select the check box for the message that you want to approve.
  2. Click Approve.

    The message is released to its intended recipient(s).