Setting End User Options

About this task

You can, optionally, grant end users access to the End User Web Interface (EUWI), a web page with limited access to email-filtering features. For example, you may want to allow them to review their quarantined messages to see if any messages have been incorrectly identified as spam (false positives). The End User Options page allows you to set which options will be available to end users.

To set the basic end user options:

Follow these steps

  1. In the Enduser section of the Quarantine tab's sidebar, click End User Options.

    The End User Options page is displayed.

  2. Set the end user options:
    Choose from the following:
    • Enduser URL: The URL location of the EUWI. Can be configured to run the interface outside of the current PureMessage server.
    • User List: Specify the list of users authorized to access the EUWI. By default, this is set to the "End Users" list; by default, this list contains "**@**", which authorizes all users to access the interface. To alter the default list, click End Users on the sidebar of the Policy tab.
    • Quarantine Reasons: When messages are quarantined, the policy script assigns a reason that describes why the message was quarantined (for example, "spam"). The messages displayed in the EUWI are determined by the reasons entered in this text box. For example, if "spam" is specified, (the default), only messages quarantined with the reason "spam" will be displayed. This text box is not case sensitive, but it only accepts alphanumeric characters.
    In the following text boxes, use abbreviation suffixes to specify the unit of time: "s" (seconds), "m" (minutes), "h" (hours) and "w" (weeks). For example, to specify twenty minutes, enter "20m"; to specify an hour and a half, enter "1h30m".
    Choose from the following:
    • Session Expire: Sets the amount of time before the end user's session cookie expires. When the cookie expires, the user must request another password. This text box has no effect when flat-file authentication is in use.
    • Query Delay: Sets the amount of time allowed between each query made to the PureMessage server from the EUWI. This can be used to limit the rate of queries by end users.
    • GMT Offset: In the quarantine, message dates and times are stored in GMT (Greenwich Mean Time). The value displayed in this text box will be added to (or subtracted from) message's date and time so that the message is displayed in "local" time. For example, if the timestamp on a message is 9 AM GMT, and the value in this text box is set to "2h", the message time displayed in the EUWI is 11 AM. Precede the entry by a minus symbol to subtract from GMT.

      Although this value is shown in the Manager interface, it must be configured at the command line. See "Adjusting the GMT Offset for the End User Web Interface" in the Administrator's Reference for more information.

  3. Click Save.

    A message is displayed, warning you that the HTTPD (RPC/UI) service, which is the web service for the end user access, needs to be restarted.

  4. Click Restart now.

    A message is displayed, informing you that the HTTPD (RPC/UI) service has been sent a restart signal.