Adding an End User Whitelist

Follow these steps

  1. In the Enduser section of the Quarantine tab's sidebar, click Edit End User Whitelist.

    The Edit List: whitelisted-senders-per-user page is displayed.

  2. In the Key text box, enter the end user's email address for whom you want to add a whitelist, and then click Add.

    The Edit List: whitelisted-senders-per-user: <endUser@email.address> page is displayed.

  3. Perform one or more of the following operations:
    Choose from the following:
    • Add List Items: In the Add Items text box, add all trusted sender email addresses and hosts that you want to add to the end user's whitelist, and then click Add.

      All added whitelisted senders appear in the List Items menu.

    • Edit a List Item: In the List Items list, select the check box beside the trusted email address or host that you want to edit, and click Edit.

      The selected entry is displayed in an editable text field.

      Make the desired changes, and click Save.

      The list is redisplayed with the changed entry.

    • Delete a List Item: In the List Items list, select the check box beside the trusted email address or host that you want to delete, and click Delete.

      The list is redisplayed without the deleted entry.

Results

Note: When adding an end-user whitelist you must populate that whitelist with at least one trusted sender or host for the list to be created. Also, adding an end-user whitelist does not automatically add a blacklist for that user; that must be done separately.